Qualidade de vida no trabalho - QVT: um estudo com profissionais da hotelaria de luxo de São Paulo
Arquivos
Data
2023-07-12
Autores
Bossa, Ana Catarina Martins 
Orientadores
Leite, Nildes Raimunda Pitombo
Tipo
Trabalho de conclusão de curso
Título da Revista
ISSN da Revista
Título de Volume
Resumo
A pesquisa busca investigar a qualidade de vida no trabalho no cenário da pandemia de COVID19, na percepção de trabalhadores da hotelaria de luxo na cidade de São Paulo. A Qualidade
de Vida no Trabalho - QVT tem sido objeto de estudo de pesquisadores, pois cada vez mais
busca-se e o equilíbrio da vida no trabalho e fora dele. Em 2020, a pandemia de COVID-19
trouxe grandes mudanças nas relações de trabalho e na economia. No setor da hotelaria,
considerado serviço essencial, os trabalhadores continuaram trabalhando presencialmente,
seguindo os novos protocolos de distanciamento social. O objetivo geral da pesquisa é
investigar a qualidade de vida no trabalho no cenário da pandemia de COVID-19, na percepção
de trabalhadores da hotelaria de luxo na cidade de São Paulo. A análise e resultados das
entrevistas revelam os efeitos deixados pela pandemia na saúde metal dos profissionais, bem
como, da importância de promover ações voltadas para a melhoria da QVT, partindo das
lideranças dos hotéis
The research seeks to investigate the quality of life at work in the scenario of the COVID-19 pandemic, in the perception of workers in luxury hotels in the city of São Paulo. Quality of Life at Work has been the object of study of researchers, as more and more people are seeking and balance of life at work and outside of it. In 2020, the COVID-19 pandemic brought great changes in work relations and in the economy. In the hospitality industry, considered an essential service, workers continued to work face-to-face, following the new protocols of social distancing. The general objective of this research is to investigate the quality of life at work in the scenario of the COVID-19 pandemic, in the perception of luxury hotel workers in the city of São Paulo, Brazil. The analysis and results of the interviews reveal the effects left by the pandemic on the mental health of professionals, as well as the importance of promoting actions aimed at improving quality of life at work, starting from the leadership of the hotels.
The research seeks to investigate the quality of life at work in the scenario of the COVID-19 pandemic, in the perception of workers in luxury hotels in the city of São Paulo. Quality of Life at Work has been the object of study of researchers, as more and more people are seeking and balance of life at work and outside of it. In 2020, the COVID-19 pandemic brought great changes in work relations and in the economy. In the hospitality industry, considered an essential service, workers continued to work face-to-face, following the new protocols of social distancing. The general objective of this research is to investigate the quality of life at work in the scenario of the COVID-19 pandemic, in the perception of luxury hotel workers in the city of São Paulo, Brazil. The analysis and results of the interviews reveal the effects left by the pandemic on the mental health of professionals, as well as the importance of promoting actions aimed at improving quality of life at work, starting from the leadership of the hotels.
Descrição
Citação
BOSSA, Ana Catarina Martins. Qualidade de vida no trabalho - QVT: um estudo com profissionais da hotelaria de luxo de São Paulo. 2023 Trabalho de conclusão de Curso (Bacharelado em Administração) - Universidade Federal de São Paulo, Escola Paulista de Política, Economia e Negócios, Osasco, 2023.