Imersão nas Condições de Trabalho de Assistentes Sociais em Âmbito Hospitalar
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Data
2021-07-16
Autores
Lima, Oseias Soares de [UNIFESP]
Orientadores
Souza, Edvânia Ângela de
Tipo
Dissertação de mestrado
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O trabalho de assistentes sociais em âmbito hospitalar ocorre de longa data e, sem dúvidas, enquanto trabalhadoras assalariadas, tais profissionais têm passado pelas mudanças do mundo do trabalho, principalmente na atualidade. Pensando nessa realidade, esta pesquisa visa conhecer as condições de trabalho de assistentes sociais em contexto hospitalar. Para tanto, na metodologia utilizou-se como método a teoria social crítica dialética, com adoção de duas técnicas de pesquisas para coleta dos dados. Através de uma delas, foi realizada uma Revisão Sistemática da Literatura, a partir da produção intelectual do Serviço Social acerca do trabalho de assistentes sociais em âmbito hospitalar. Tal revisão ocorreu em repositórios de oito programas de Pós-Graduação em Serviço Social em nível de Mestrado e Doutorado, considerando as cinco regiões do Brasil. Além disso, também foram coletados dados a partir de um questionário, acessado no Google forms, autoaplicável e direcionado a assistentes sociais que trabalham em hospitais, com limites geográficos para as cidades de São Paulo e Santos. As questões versaram a respeito do perfil profissional, vínculos trabalhistas, condições éticas e técnicas, equipe e trabalho profissional relacionado às condições objetivas. Na interpretação dos dados, foi utilizada análise de conteúdo (Bardin, 2016). Identificou que as condições de trabalho de assistentes sociais no contexto hospitalar não são asseguradas de forma a garantir um trabalho com qualidade. Em verdade, no mapeamento das condições objetivas, ficaram evidentes a falta de estabilidade, o medo de perder o emprego, o enxugamento da equipe, a sobrecarga de trabalho, a escassez de materiais suficientes, a falta de condições éticas e técnicas. Tudo isso contribuem para interferir no trabalho profissional, ou seja, na qualidade do trabalho ofertado, gerando desafios às assistentes sociais na defesa de suas competências e atribuições, na sua autonomia durante ao exercício profissional, bem como no resguardo do sigilo profissional.
The work of social workers in the hospital field occurs for a long time and, undoubtedly, as employed workers, such professionals have undergone changes in the world of work, especially nowadays. Thinking about this reality, this research aims to know the working conditions of social workers in the hospital context. For this purpose, dialectical critical social theory was used as a method, with the adoption of two research techniques for data collection. Through one of them, a Systematic Literature Review was carried out, based on the intellectual production of social work about the work of social workers in the hospital environment. This review occurred in repositories of eight Graduate Programs in Social Work at master's and doctorate level, considering the five regions of Brazil. In addition, data were also collected from a questionnaire, accessed in Google forms, self-applicable and directed to social workers working in hospitals, with geographical limits for the cities of São Paulo and Santos. The questions related to the professional profile, labor ties, ethical and technical conditions, team and professional work related to objective conditions. In the interpretation of the data, content analysis was used (Bardin, 2016). It identified that the working conditions of social workers in the hospital context are not ensured in order to ensure quality work. In fact, in the mapping of objective conditions, the lack of stability, the fear of losing their jobs, the depletion of the team, the overload of work, the scarcity of sufficient materials, the lack of ethical and technical conditions were evident. All this contributes to interfere in professional work, that is, in the quality of the work offered, generating challenges to social workers in the defense of their competencies and attributions, in their autonomy during professional practice, as well as in the protection of professional secrecy.
The work of social workers in the hospital field occurs for a long time and, undoubtedly, as employed workers, such professionals have undergone changes in the world of work, especially nowadays. Thinking about this reality, this research aims to know the working conditions of social workers in the hospital context. For this purpose, dialectical critical social theory was used as a method, with the adoption of two research techniques for data collection. Through one of them, a Systematic Literature Review was carried out, based on the intellectual production of social work about the work of social workers in the hospital environment. This review occurred in repositories of eight Graduate Programs in Social Work at master's and doctorate level, considering the five regions of Brazil. In addition, data were also collected from a questionnaire, accessed in Google forms, self-applicable and directed to social workers working in hospitals, with geographical limits for the cities of São Paulo and Santos. The questions related to the professional profile, labor ties, ethical and technical conditions, team and professional work related to objective conditions. In the interpretation of the data, content analysis was used (Bardin, 2016). It identified that the working conditions of social workers in the hospital context are not ensured in order to ensure quality work. In fact, in the mapping of objective conditions, the lack of stability, the fear of losing their jobs, the depletion of the team, the overload of work, the scarcity of sufficient materials, the lack of ethical and technical conditions were evident. All this contributes to interfere in professional work, that is, in the quality of the work offered, generating challenges to social workers in the defense of their competencies and attributions, in their autonomy during professional practice, as well as in the protection of professional secrecy.
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Citação
LIMA, Oseias Soares de. Imersão nas Condições de Trabalho de Assistentes Sociais em Âmbito Hospitalar. Dissertação (Mestrado em Serviço Social e Políticas Sociais) - Instituto Saúde e Sociedade, Universidade Federal de São Paulo, Santos, 2021.