Construção do questionário para levantamento de Características Comunicativas no Aprendizado Compulsório da Língua de Acolhimento - QCALAc
Data
2021
Autores
Alves, Amália Helena Amaral 
Orientadores
Ávila, Clara Regina Brandão de
Tipo
Trabalho de conclusão de curso
Título da Revista
ISSN da Revista
Título de Volume
Resumo
Introdução: Diz-se refugiado aquele que foi obrigado a sair de seu local de origem e migrar para outro, devido a perseguições políticas, religiosas, raciais, étnicas, de nacionalidade e/ou conflitos armados e grave e generalizada violação de direitos humanos (ACNUR, 2020). O Brasil foi considerado pioneiro internacional na proteção dos refugiados pela ACNUR. Porém, barreiras linguísticas, geralmente, são enfrentadas no início do processo de acolhimento e, assim, salientam dilemas já vividos por essa população. Não há trabalhos que investiguem essas barreiras enfrentadas durante o aprendizado compulsório da Língua de Acolhimento (LAc). Objetivo: Elaborar um questionário que permita investigar características comunicativas do aprendizado da LAc de pessoas adultas refugiadas, com tempo de 0 a 12 meses de permanência no município de São Paulo, que não tenham o Português como língua materna. Método: Este projeto, de estudo prospectivo, foi submetido ao CEP-UNIFESP/EPM (CAAE 37282820.2.0000.5505) e aprovado sob o número: 4.458.957. Com base em pesquisa bibliográfica identificaram-se os principais fatores associados à qualidade de vida e as barreiras de comunicação que pessoas refugiadas recém-chegadas ao Brasil podem enfrentar. Para identificar as situações em que a falta de conhecimento do idioma pode ser um impeditivo, foram criados 08 domínios para os questionamentos (trabalho, social, saúde, educação, transporte público, acesso a produtos, eventos culturais, espaços religiosos). Vinte e nove questões, agrupadas, foram apresentadas a duas diferentes bancas de consenso, de juízes que as analisaram quanto às características linguísticas e sociolinguísticas (fonoaudiólogos pós-graduandos) e a coerência entre as questões e os domínios definidos e destes com o objetivo do estudo (dois docentes da UNIFESP) para análise linguística e da coerência. Desde a 1ª. versão, 13 questões foram modificadas em sua estrutura gramatical e 01 questão foi adicionada. Resultados: Trinta questões compuseram a versão final do Questionário de Características do Aprendizado da Língua de Acolhimento – QCALAc, já preparado, em sua versão final para coleta de respostas por meio de escala Likert, variando de 1 a 5, sendo 1 equivalente a resposta “nunca” e 5 a “sempre”. A última versão do QCALAc, está disponível em 04 idiomas (inglês, francês, espanhol, árabe), além do Português Brasileiro, em que foi elaborado, no Google Formulários de forma a facilitar a resposta do participante. Conclusão: o QCALAc foi elaborado e após modificações foi aprovado em seu formato de 30 questões sobre identificação e contextos comunicativos disponibilizadas em 05 idiomas. Espera-se que este estudo contribua para o desenvolvimento de futuras pesquisas sobre a comunicação dos refugiados no Brasil, em diversas áreas do conhecimento. Os resultados encontrados também poderão auxiliar, com informações, cursos de Português para estrangeiros refugiados a entenderem suas características de comunicação e necessidades relacionadas.
Introduction: Refugees are those who have been forced to leave their place of origin and migrate to another, due to political, religious, racial, ethnic, nationality and/or armed conflicts and serious and widespread human rights violations (UNHCR), 2020). Brazil was considered an international pioneer in the protection of refugees by UNHCR. However, language barriers are usually faced at the beginning of the reception process and show the dilemmas already experienced by this population. There are no studies that investigate these barriers faced during the compulsory learning of the Host Language (LAc). Objective: To elaborate a questionnaire that allows investigating communicative characteristics of the learning of LAc of adult refugees, with a time of 0 to 12 months in the municipality of São Paulo, who do not have Portuguese as their first language. Method: This prospective study project was submitted to CEP-UNIFESP/ EPM (CAAE 37282820.2.0000.5505) and approved under the number: 4.458.957. Based on literature research, the factors associated with quality of life and the communication barriers that newly arrived refugee people in Brazil may face were identified. To identify the situations in which the language was an impediment, 8 domains were created (work, social, health, education, public transport, access to products, cultural events, religious spaces). These grouped questions were presented to two different consensus boards, by judges who analyzed the linguistic characteristics (postgraduate students' speech therapists) and the coherence between the questions and the defined domains and these with the purpose of the study (two UNIFESP professors) for analysis linguistic and coherence. 13 questions were modified in their grammatical structure and 1 question was added. Results: Thirty questions made up the final version of the Host Language Learning Characteristics Questionnaire - here called QCALAc. Answers will be provided using a Likert scale, ranging from 1 to 5, with 1 equivalent to the answer “never” and 5 to “always”. QCALAc is available in 4 languages (English, French, Spanish, Arabic), in addition to Portuguese on Google Forms in order to facilitate the participant's response. Conclusion: QCALAc was elaborated and after modifications it was approved in its format of 30 questions about identification and communicative contexts available in 5 languages. It is hoped that this study will contribute to the development of future research on the communication of refugees in Brazil, in several areas of knowledge. The results found will also help, with information, Portuguese courses for foreign refugees to understand their communication characteristics and associated needs.
Introduction: Refugees are those who have been forced to leave their place of origin and migrate to another, due to political, religious, racial, ethnic, nationality and/or armed conflicts and serious and widespread human rights violations (UNHCR), 2020). Brazil was considered an international pioneer in the protection of refugees by UNHCR. However, language barriers are usually faced at the beginning of the reception process and show the dilemmas already experienced by this population. There are no studies that investigate these barriers faced during the compulsory learning of the Host Language (LAc). Objective: To elaborate a questionnaire that allows investigating communicative characteristics of the learning of LAc of adult refugees, with a time of 0 to 12 months in the municipality of São Paulo, who do not have Portuguese as their first language. Method: This prospective study project was submitted to CEP-UNIFESP/ EPM (CAAE 37282820.2.0000.5505) and approved under the number: 4.458.957. Based on literature research, the factors associated with quality of life and the communication barriers that newly arrived refugee people in Brazil may face were identified. To identify the situations in which the language was an impediment, 8 domains were created (work, social, health, education, public transport, access to products, cultural events, religious spaces). These grouped questions were presented to two different consensus boards, by judges who analyzed the linguistic characteristics (postgraduate students' speech therapists) and the coherence between the questions and the defined domains and these with the purpose of the study (two UNIFESP professors) for analysis linguistic and coherence. 13 questions were modified in their grammatical structure and 1 question was added. Results: Thirty questions made up the final version of the Host Language Learning Characteristics Questionnaire - here called QCALAc. Answers will be provided using a Likert scale, ranging from 1 to 5, with 1 equivalent to the answer “never” and 5 to “always”. QCALAc is available in 4 languages (English, French, Spanish, Arabic), in addition to Portuguese on Google Forms in order to facilitate the participant's response. Conclusion: QCALAc was elaborated and after modifications it was approved in its format of 30 questions about identification and communicative contexts available in 5 languages. It is hoped that this study will contribute to the development of future research on the communication of refugees in Brazil, in several areas of knowledge. The results found will also help, with information, Portuguese courses for foreign refugees to understand their communication characteristics and associated needs.
Descrição
Citação
ALVES, Amália Helena Amaral. Construção do questionário para levantamento de Características Comunicativas no Aprendizado Compulsório da Língua de Acolhimento - QCALAc. São Paulo, 2021. 55p. Trabalho de conclusão de curso (Graduação em Fonoaudiologia) – Universidade Federal de São Paulo-UNIFESP, São Paulo, 2021.