Analysing the use of a computerized system by hospital managers

Analysing the use of a computerized system by hospital managers

Author dos Santos, Marlene Cristina Autor UNIFESP Google Scholar
Marin, Heimar de Fatima Autor UNIFESP Google Scholar
Abstract Objective: To analyze the use of a computerized system by hospital managers, evaluating their satisfaction related to the usefulness and ease of use of system. Methods: Case study, with a non-ex perimental design, conducted in a general hospital. The instrument used was based on the technological acceptance model. The population was composed of 63 managers and, based on the inclusion criteria, 60 managers were included in the study sample. Results: The system was considered useful by 90.5% of managers, while 84.7% agreed on its ease of use. The analyzed external variables (age, ease of using the technology, provision of training and technical support, computer availability, and favorability of use), showed an influence on satisfaction with the ease of use. The age and provided training did not influence satisfaction on the usefulness of the system. Conclusion: The managers showed greater satisfaction with the usefulness of the system when compared to the ease of use, due to the characteristics of the system and the institution.
Keywords Medical informatics
Health information systems
Electronic health records
Technology assessment
Hospital administration
xmlui.dri2xhtml.METS-1.0.item-coverage Sao Paulo
Language English
Sponsor Coordination for the Improvement of Higher Education Personnel (CAPES)
Grant number CNPq: 446221/2014-7, 303882/2013-1
Date 2018
Published in Acta Paulista De Enfermagem. Sao Paulo, v. 31, n. 1, p. 43983, 2018.
ISSN 0103-2100 (Sherpa/Romeo, impact factor)
Publisher Univ Fed Sao Paulo, Dept Enfermagen
Extent 1/jun
Access rights Open access Open Access
Type Article
Web of Science ID WOS:000432486500002
SciELO ID S0103-21002018000100002 (statistics in SciELO)

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