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- ItemAcesso aberto (Open Access)Aplicativo Para Informação De Rastreabilidade Das Órteses, Próteses E Materiais Especiais.(Universidade Federal de São Paulo (UNIFESP), 2018-08-17) Nogueira, Marcela Lima [UNIFESP]; Horibe, Elaine Kawano [UNIFESP]; Universidade Federal de São Paulo (UNIFESP)Introduction: Durable medical equipment, prosthetics, orthotics and supplies (DMEPOS) are widely used in Brazil and the high and significant values of these health expenditures attract attention from several stakeholders, who are prone to strenuous supervision to ensure good product management and traceability and avoid fraud. The lack of traceability guarantees corrupt processes and does not bring safety to the patient. Objective: to develop an application for information on the traceability of DMEPOS. Method: the application was developed using the methodology Design Thinking, which is divided into four stages: Discover, Define, Develop and Deliver. Stage 1: Discover - Desk research was carried out in the databases SciELO, Pubmed, LILACS and the search sites Google and Google Scholar. The target audience was selected, interviews were conducted. Performed "one day in life"; Stage 2: Define - the results of the Desk search were mapped, in Excel spreadsheet. Answers collected in the interviews were compiled in graphics. Processes were observed and mapped in "one day in life. The main problems were defined; Stage 3: Develop – solutions were brainstormed with users; Stage 4: Deliver - prototyping, validation and final elaboration of the tool for delivery was done. Results: Stage 1: Discover - 08 Brazilian companies that track DMEPOS were identified. 16 employees of selected Hospitals participated in the interviews. Observations in "one day in life" were mapped on a flowchart; Stage 2: Define - It was identified that 64.3% of the interviewees claimed not to have problems tracking DMEPOS. In "a day in the life" it was observed that staff keeps information on DMEPOS tracking separate from the patient’s medical record; Stage 3: Develop – characteristics of the application were defined during the brainstorming; Stage 4: Deliver - a prototype was performed for validation. After approval by potential users, the application was developed, and was made available to users. Conclusion: an application for information on the traceability of durable medical equipment, prosthetics, orthotics and supplies (DMEPOS) was developed.