Navegando por Palavras-chave "Practice management"
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- ItemAcesso aberto (Open Access)Competências gerenciais de enfermeiras: um novo velho desafio?(Universidade Federal de Santa Catarina, Programa de Pós Graduação em Enfermagem, 2006-09-01) Cunha, Isabel Cristina Kowal Olm [UNIFESP]; Ximenes Neto, Francisco Rosemiro Guimarães; Universidade Federal de São Paulo (UNIFESP); Universidade Santo Amaro Faculdade de Enfermagem; Universidade Estadual do Vale do Acaraú; Escola de Formação em Saúde da FamíliaThis article is a reflection about the nurse's role as a manager of care in the current globalized world with its subsequent demands. It discusses the relevance of the professional education process in order for the nurse to play his/her role in the context of managerial competences, which are currently widely diffused as a management model. It also highlights the relevance of developing management competencies for nurses after the baccalaureate and in the permanent on the job educational processes.
- ItemAcesso aberto (Open Access)Enfermeiro Clinico Especialista: um modelo de pratica avancada de enfermagem em oncologia pediatrica no Brasil(Universidade de São Paulo, Escola de Enfermagem, 2013-12-01) Dias, Carla Goncalves; Duarte, Adriana Maria [UNIFESP]; Ibanez, Adriane da Silva Santos; Rodrigues, Daniela Bonfietti; Barros, Daniele Porto [UNIFESP]; Soares, Juliana dos Santos; Perin, Juliana Pepe Marinho; Santos, Nancy da Silva; Paiva, Priscila Mendes; Gutiérrez, Maria Gaby Rivero de [UNIFESP]; Universidade Federal de São Paulo (UNIFESP)The objective of this paper is to report the experience of implementing a model of advanced nursing practice that integrates a clinical nurse specialist into the nursing staff. The authors describe the concept of this model and the process of its implementation in a pediatric oncology reference institution in the city of São Paulo, Brazil. The main result achieved in evaluating the clinical nurse specialist was strengthening of the role of the nurse as a reference professional for the articulation of the various demands of care in assisting the child, adolescent or young adult with cancer and his/her family. The satisfaction of these users due to the closer relationship between the patient, family and clinical nurse in all stages of the caring process also stands out.
- ItemAcesso aberto (Open Access)Foco no cliente: ferramenta essencial na gestão por competência em enfermagem(Associação Brasileira de Enfermagem, 2010-04-01) Ruthes, Rosa Maria [UNIFESP]; Feldman, Liliane Bauer [UNIFESP]; Cunha, Isabel Cristina Kowal Olm [UNIFESP]; Universidade Federal de São Paulo (UNIFESP)Reflection about a doctorate's thesis. It was carried through an abstraction of the described theory by specialist authors in thematic, a transposition for the practical of competency management in nursing. The essential competency shows attributes of knowledge, ability and attitude - called CHA, to add value to the organization of health with focus in the customer. It is essential to awake in all the team, the responsibility and real concern with the patient, family and visitors. The professional constitutes oneself as the inspired leader of its group. The management competency of the nurse can give change to the development of the human resources and promote the enchantment in the attendance of the customers, making the difference in the health organizations.
- ItemAcesso aberto (Open Access)Integralidade na assistência à mulher na prevenção do câncer cérvico-uterino: um estudo de caso(Universidade Federal de Santa Catarina, Programa de Pós Graduação em Enfermagem, 2006-09-01) Ximenes Neto, Francisco Rosemiro Guimarães; Cunha, Isabel Cristina Kowal Olm [UNIFESP]; Universidade Estadual do Vale do Acaraú; Escola de Formação em Saúde da Família; Universidade Federal de São Paulo (UNIFESP); Universidade Santo Amaro Faculdade de EnfermagemThis study aimed at analysing attention-based management based upon women's health integration in the prevention of cervical-uterine cancer, using interviews with two patients who were given care in a healthcare service in the northeast region of Brazil. In this case study the data was analysed according to the Analysis Fluxogram of the Healthcare Attention Model. In one of the cases total integration of attention scores was identified; while in the other total fragmentation of attention scores was identified. In this study the relevance of greatest attention was played by the manager in the sense of better planning, organization, and evaluation of the service's interventions in women's healthcare; services that sought efficiency, and effectiveness, assuring that the principles of the Brazilian National Health Care System are respected.
- ItemAcesso aberto (Open Access)Percepção dos enfermeiros sobre os resultados dos indicadores de qualidade na melhoria da prática assistencial(Associação Brasileira de Enfermagem, 2010-10-01) Franco, Juliana Nogueira; Barros, Brícia Pompeo Amaral; Vaidotas, Marina; D'Innocenzo, Maria [UNIFESP]; Hospital Santos Dumont; Hospital Israelita Albert Einstein; Universidade Federal de São Paulo (UNIFESP)The quality control strategies plays an important role to nurses as they become more involved and qualified to improve the care provided. The purpose of this study was to diagnose the perception of nurses at a private hospital on the nursing quality processes applied to care improvement. This is a descriptive-exploratory study whose sample was composed by 19 nurses from care units. Results demonstrated that nurses considered the use of results from indicators to be a strategic tool for the institution, and their perceptions have confirmed the validity of care improvement practices using quality tools and indicators, emphasizing that follow up of process flaws can be a possible suggestion towards quality improvement.
- ItemAcesso aberto (Open Access)Perfil do administrador de clínica oftalmológica na Grande São Paulo(Conselho Brasileiro de Oftalmologia, 2003-12-01) Neves, Jorge Wilson Nogueira [UNIFESP]; Maia, Marcio Boaventura [UNIFESP]; Universidade Federal de São Paulo (UNIFESP)PURPOSE: To check the profile of the ophthalmology clinic administrator in Great São Paulo. METHODS: Several questionnaires were sent to clinics at random. Sex, age, schooling, graduate and postgraduate courses, partnership in the clinic, working hours, career plan, payment system and the amount of appointments per month in the clinic. RESULTS: 55% of them were men, and 60% of them were 30 to 59 years old. For 60% of them, this was their first experience in the area. 56% were in charge of clinics with more than 1,000 appointments per month. Among those with college degrees (70%), 56% had a degree in Business Administration. Half of the researched people had post-graduate courses, and the most frequent were Hospital Administration (40%) and MBA (30%). Only 10% were partners in the clinic. 75% work more than 40 hours per week. At present 60% are not attending specific courses and 56% think that it is the clinic's responsibility to incentive their careers. Benefits: 75% have private health insurance and/or are registered workers. Earning: salary with participation in the clinic's income (48%) and a fixed salary (42%). CONCLUSIONS: In this study we found the profession of administrator of clinics being structured, with the participation of male and female professionals, graduated in Business Administration, some with post-graduate courses on a related subject, working over 40 hours per week, thinking that the clinic should invest in their professional growth. Further research is required for a better understanding of this professional.
- ItemAcesso aberto (Open Access)Satisfação de clientes sobre cuidados de enfermagem no contexto hospitalar(Escola Paulista de Enfermagem, Universidade Federal de São Paulo (UNIFESP), 2009-01-01) Lopes, Juliana de Lima [UNIFESP]; Cardoso, Maria Lucia Alves Pereira [UNIFESP]; Alves, Vera Lucia de Souza; D'Innocenzo, Maria [UNIFESP]; Instituto do Coração; Universidade Federal de São Paulo (UNIFESP)OBJECTIVE: To describe the methodology used to measure outpatient satisfaction with nursing care and to report their actual satisfaction scores. METHODS: This was a descriptive retrospective cross-sectional study. Data were collected from December 2003 through October 2005 from a database provided by the department of marketing of a large hospital in São Paulo City. RESULTS: The majority of outpatients (99%) were satisfied with nursing care. CONCLUSION: Outpatients satisfaction was due to their expectation, needs, and nursing care received.