Educação permanente em saúde e qualidade de vida no trabalho na perspectiva de trabalhadores de uma unidade de saúde da família da cidade de Santos-SP
Data
2018-09-26
Autores
Costa, Augusto Luiz Oliveira da 
Orientadores
Uchôa-Figueiredo, Lúcia da Rocha
Tipo
Dissertação de mestrado
Título da Revista
ISSN da Revista
Título de Volume
Resumo
Qualidade de Vida no Trabalho deve ser entendida como uma maneira de estimular hábitos e estilos de vida que promovam saúde, bem-estar e entusiasmo em trabalhar em um determinado local, gerando incremento na satisfação e produção profissional, com diminuição de custos para a empresa. A necessidade de reorganização do processo de trabalho em saúde deve se dar juntamente com as mudanças institucionais na gestão, passando obrigatoriamente pela modernização da gestão do trabalho em saúde como um processo destinado a evitar a desumanização e os riscos no atendimento. Justifica-se a escolha do tema pela importância dada atualmente ao assunto, principalmente nas empresas privadas e multinacionais, onde cada vez mais são valorizadas as condições e a qualidade de vida no ambiente de trabalho, criando-se condições para que esses trabalhadores tenham seus níveis de estresse diminuídos e trabalhem em ambientes descontraídos, saudáveis e estimulantes. Na rede pública ainda são muito incipientes as iniciativas nesse sentido, o que, por si só, já justifica o interesse por um projeto de pesquisa sobre esse assunto. Acredita-se que a Educação Permanente em Saúde produza uma sensível melhoria na Qualidade de Vida no Trabalho dos servidores da saúde que exercem suas atividades laborais vinculadas ao SUS, e que o mesmo possa ocorrer em unidades básicas de saúde e/ou unidades de saúde da família, gerando momentos de reflexão de suas práticas e provocando assim um novo fazer. Neste sentido, o objetivo dessa pesquisa foi o de analisar a possível relação entre a Educação Permanente em Saúde e a melhoria da Qualidade de Vida no Trabalho na perspectiva dos profissionais de saúde da Atenção Básica. Método: Pesquisa Qualitativa realizada em uma Unidade de Saúde da Família da Zona Noroeste, em Santos. Foram realizadas entrevistas semiestruturadas com a participação de 12 (doze) servidores lotados nessa unidade, com critérios de escolha e aceitação da participação por meio de termo de consentimento livre e esclarecido. Resultados: Os resultados foram organizados em três categorias de análise, sendo estas: Educação Permanente em Saúde e Educação Continuada; Educação Permanente em Saúde: uma Ferramenta para a Qualidade de Vida no Trabalho; Qualidade de Vida no Trabalho. Percebe-se que a ausência de Educação Permanente em Saúde influencia na motivação e no compromisso dos profissionais da saúde, no surgimento de conflitos de interesse no ambiente de trabalho, tanto dentro da própria equipe profissional como com os usuários e também com a falta de qualidade no atendimento prestado. Considerações finais: Evidenciou-se pelas falas dos entrevistados, que na quase totalidade das mesmas, expressaram que há uma correlação direta entre EPS e QVT. Por outro lado, ficou muito evidente também que para a grande maioria dos entrevistados não há uma diferença evidente entre Educação Continuada e Educação Permanente.
Quality of Life at Work should be understood as a way of stimulating habits and lifestyles that promote health, well-being and enthusiasm in working in a certain place, generating an increase in satisfaction and professional production, with a reduction of costs for the company. The need to reorganize the health work process must be accompanied by institutional changes in management, which must be modernized in the management of health work as a process aimed at avoiding dehumanization and risks in care. The choice of the theme is justified by the importance currently given to the subject, especially in private and multinational companies, where conditions and quality of life are increasingly valued in the work environment, creating conditions for these workers to have their levels reduce stress and work in relaxed, healthy and stimulating environments. In the public network initiatives are still very incipient in this sense, which, in itself, already justifies the interest for a research project on this subject. It is believed that the Permanent Education in Health produces a significant improvement in the Quality of Life at Work of health workers who work in the SUS, and that it may occur in basic health units and / or health units of the family, generating moments of reflection of their practices and thus provoking a new doing. In this sense, the objective of this research was to analyze the possible relationship between the Permanent Education in Health and the improvement of the Quality of Life at Work from the perspective of the health professionals of Primary Care. Method: Qualitative research carried out in a Family Health Unit of the Northwest Zone, in Santos. Semi-structured interviews were carried out with the participation of 12 (twelve) full-time employees at this unit, with criteria for choosing and accepting participation through a free and informed consent term. Results: The results were organized into three categories of analysis: Permanent Education in Health and Continuing Education; Permanent Education in Health: a Tool for Quality of Life at Work; Quality of life at work. It is noticed that the absence of Permanent Education in Health influences the motivation and commitment of health professionals, in the emergence of conflicts of interest in the work environment, both within the professional team itself and with users and also with the lack of quality in the service provided. Final considerations: It was evidenced by the statements of the interviewees, who in almost all of them, expressed that there is a direct correlation between PEH and QLW. On the other hand, it was very evident also that for the great majority of the interviewees there is not a clear difference between Continuing Education and Permanent Education.
Quality of Life at Work should be understood as a way of stimulating habits and lifestyles that promote health, well-being and enthusiasm in working in a certain place, generating an increase in satisfaction and professional production, with a reduction of costs for the company. The need to reorganize the health work process must be accompanied by institutional changes in management, which must be modernized in the management of health work as a process aimed at avoiding dehumanization and risks in care. The choice of the theme is justified by the importance currently given to the subject, especially in private and multinational companies, where conditions and quality of life are increasingly valued in the work environment, creating conditions for these workers to have their levels reduce stress and work in relaxed, healthy and stimulating environments. In the public network initiatives are still very incipient in this sense, which, in itself, already justifies the interest for a research project on this subject. It is believed that the Permanent Education in Health produces a significant improvement in the Quality of Life at Work of health workers who work in the SUS, and that it may occur in basic health units and / or health units of the family, generating moments of reflection of their practices and thus provoking a new doing. In this sense, the objective of this research was to analyze the possible relationship between the Permanent Education in Health and the improvement of the Quality of Life at Work from the perspective of the health professionals of Primary Care. Method: Qualitative research carried out in a Family Health Unit of the Northwest Zone, in Santos. Semi-structured interviews were carried out with the participation of 12 (twelve) full-time employees at this unit, with criteria for choosing and accepting participation through a free and informed consent term. Results: The results were organized into three categories of analysis: Permanent Education in Health and Continuing Education; Permanent Education in Health: a Tool for Quality of Life at Work; Quality of life at work. It is noticed that the absence of Permanent Education in Health influences the motivation and commitment of health professionals, in the emergence of conflicts of interest in the work environment, both within the professional team itself and with users and also with the lack of quality in the service provided. Final considerations: It was evidenced by the statements of the interviewees, who in almost all of them, expressed that there is a direct correlation between PEH and QLW. On the other hand, it was very evident also that for the great majority of the interviewees there is not a clear difference between Continuing Education and Permanent Education.
Descrição
Citação
COSTA, Augusto Luiz Oliveira da. Educação permanente em saúde e qualidade de vida no trabalho na perspectiva de trabalhadores de uma unidade de saúde da família da cidade de Santos-SP. 2018. 96 f. Dissertação (Mestrado em Ensino em Ciências da Saúde) - Universidade Federal de São Paulo, Instituto de Saúde e Sociedade, Santos, 2018.