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    • Transição tecnológica em uma operadora de plano de saúde: o olhar do usuário 

      Cuginotti, Aloísio Punhagui [UNIFESP] (IMS-UERJ, 2011-01-01)
      The Brazilian supplemental health care sector has been experiencing new health care models in the last few years. This paper aims at featuring how users perceive and how they express themselves in relation to the deployment ...