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    • Satisfação do cliente na avaliação da assistência de enfermagem 

      Polizer, Regiane [UNIFESP]; D'Innocenzo, Maria [UNIFESP] (Associação Brasileira de Enfermagem, 2006-08-01)
      This study detaches the importance of the perception of the customer in the process of evaluation of the nursing assistance. Through of bibliographical study research in the period understood between 1990 and 2004. This ...