Now showing items 1-2 of 2

    • Lideranca coaching 

      Cardoso, Maria Lucia Alves Pereira [UNIFESP] (Universidade Federal de São Paulo (UNIFESP), 2006)
    • Satisfação de clientes sobre cuidados de enfermagem no contexto hospitalar 

      Lopes, Juliana de Lima [UNIFESP]; Cardoso, Maria Lucia Alves Pereira [UNIFESP]; Alves, Vera Lucia de Souza; D'Innocenzo, Maria [UNIFESP] (Escola Paulista de Enfermagem, Universidade Federal de São Paulo (UNIFESP), 2009-01-01)
      OBJECTIVE: To describe the methodology used to measure outpatient satisfaction with nursing care and to report their actual satisfaction scores. METHODS: This was a descriptive retrospective cross-sectional study. Data ...